1 reviews | Active since Mar 2014
GOOD REVIEW FOR AMBER
NOT GIVING THE COMPANY A GOOD REVIEW BUT ONE OF THE EMPLOYEES AMBER
I would just like to say thank you to Amber for being such a great help, without her I would probably still being pushed from pillar to post like a have been the past 2 weeks.
Her service is outstanding and honestly she should be promoted to your training officer and train all the others I have dealt with who do not have customer service skills and clearly don't know their job.
After nearly 2 weeks of struggles she sorted everything out for me in under 3 hours.
Well done Amber, you are a shining star and deserve to go high up in your career, as an international Head of Operations I would have been so so happy with your work etiquette, customer service and willingness to help. You would make any manager or CEO proud. GO GIRL!!!
Thank you for taking the time to share your feedback with us. We truly appreciate your kind words and are thrilled to hear about the exceptional service you received from Amber. She is indeed an asset to our team, and it’s fantastic to know that she was able to resolve your concerns so efficiently after what sounds like a frustrating experience.
We take pride in ensuring all our employees provide the best service possible, and Amber’s dedication to customer satisfaction certainly stands out. We will make sure to pass along your appreciation to her—feedback like yours is incredibly valuable.
We apologize for the earlier challenges you faced and want to assure you that we are always striving to improve our service. We will also take your suggestion to heart as we continue to focus on providing exceptional support for all our customers.
Thank you once again for your patience and for recognizing Amber’s efforts. We are grateful to have had the opportunity to assist you and look forward to serving you better in the future.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for taking the time to share your feedback with us. We truly appreciate your kind words and are thrilled to hear about the exceptional service you received from Amber. She is indeed an asset to our team, and it’s fantastic to know that she was able to resolve your concerns so efficiently after what sounds like a frustrating experience.
We take pride in ensuring all our employees provide the best service possible, and Amber’s dedication to customer satisfaction certainly stands out. We will make sure to pass along your appreciation to her—feedback like yours is incredibly valuable.
We apologize for the earlier challenges you faced and want to assure you that we are always striving to improve our service. We will also take your suggestion to heart as we continue to focus on providing exceptional support for all our customers.
Thank you once again for your patience and for recognizing Amber’s efforts. We are grateful to have had the opportunity to assist you and look forward to serving you better in the future.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations