M
Modisane

1 reviews | Active since Jan 2025

10 Jan 2025, 13:17

Good Customer Service

Good Customer Service. Response within 5 hours of request for installation of Router. Riaan in witbank has a very beautiful aura and explains all the details needed . Patient aswell and with good work ethic. Give him his flowers. Thank you Metro Fibre

0
Replies (1)
MetroFibre Networx
MetroFibre Networx's reply10 Jan 2025, 14:15
Official
 Dear Modisane 

Thank you so much for your wonderful feedback! We are thrilled to hear about your positive experience with Riaan in Witbank and appreciate your recognition of his excellent customer service. We will pass along your kind words to him – he truly deserves them!

At MetroFibre, we strive to provide efficient and professional service, and we’re glad to see that we met your expectations with the prompt response and installation. Your satisfaction is essential to us, and your comments motivate us to continue providing top-quality service.

Thank you once again for taking the time to share your experience, and we look forward to serving you again in the future.

Kind Regards
Sibonisile 
MetroFibre Complaints & Escalations