CK
Chanel K
1 reviews | Active since Nov 2024
19 Nov 2024, 12:14
Give the man a BONUSđź‘Ť THANK YOU EDDIE
Just a HUGE thank you to Eddie (Edward Meyer) for taking the time and having the patience to explain and guide me how to fix the problem.
Give this man a huge christmas bonus and Plz let him show some of your operators how to work with customers. Eddie for Manager!
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MetroFibre Networx's replyOfficial
19 Nov 2024, 12:18Dear Chanel Kilian
Thank you so much for your kind email and for taking the time to recognize Eddie (Edward Meyer) for his exceptional service! We are thrilled to hear that his patience and expertise made such a positive impact in resolving your issue.
Eddie is truly an asset to our team, and your suggestion to reward him with a Christmas bonus is greatly appreciated—he certainly deserves it! We also love the idea of Eddie sharing his approach with other team members. His dedication to delivering excellent customer service is exactly the kind of example we aim to set for the entire team.
Thank you again for your thoughtful feedback, and we’re so glad we could assist you. Please don’t hesitate to reach out if you need any further support in the future!
Warm regards,
Kind Regards
Sibonisile
MetroFibre Complaints and Escalations
Sibonisile
MetroFibre Complaints and Escalations
MetroFibre Networx's reply19 Nov 2024, 12:18
Official
Dear Chanel Kilian
Thank you so much for your kind email and for taking the time to recognize Eddie (Edward Meyer) for his exceptional service! We are thrilled to hear that his patience and expertise made such a positive impact in resolving your issue.
Eddie is truly an asset to our team, and your suggestion to reward him with a Christmas bonus is greatly appreciated—he certainly deserves it! We also love the idea of Eddie sharing his approach with other team members. His dedication to delivering excellent customer service is exactly the kind of example we aim to set for the entire team.
Thank you again for your thoughtful feedback, and we’re so glad we could assist you. Please don’t hesitate to reach out if you need any further support in the future!
Warm regards,
Kind Regards
Sibonisile
MetroFibre Complaints and Escalations
Sibonisile
MetroFibre Complaints and Escalations