DK
Deano K

1 reviews | Active since Aug 2018

15 Apr 2021, 16:12

Gigago Lodine worst consultant ever

This is a very unreputable place to take out a deal for Wifi Fibre. Worst service I have received in my life.I have to follow up every time with either Lodine or Janine. They are quick to make the sale but no after service.This is very pathetic.Can I please get one of management to call me.Lodine has just dropped the call on me as well.I expect an apology from her.

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply16 Apr 2021, 15:56
Official
Hi Deano, 

We apologise for the terrible experience you had. This is not the level of service we aspire for, and can assure you that this complaint will be dealt with accordingly. 

We have forwarded your complaint on to the relevant departments for immediate assistance and attention. 

Kind Reagrds, 
The GigaGo Team