tB
theo B
1 reviews | Active since Apr 2013
19 Feb 2022, 09:49
From Bad Staff to Good staff
As a client, I wanted to move away from Metrofibre a few times, in the last 3 years, as their service was poor in the past, and bad management decisions and communication to us as a client, but yesterday was an eye-opener , # 148320, Prety and Ronel, you made sure that I got connected and went all the way to show that staff can make a difference, they proved that there is still a WOW factor in business, Well done Ladies, Microfibre, that's a keeper, don't loose them
Helpful (0)
Replies (3)0
Replies (3)
MetroFibre Networx's replyOfficial
19 Feb 2022, 09:58Good day Theo,
We understand your frustration and apologize for the lack of feedback.
Kindly be advised that we are investigating and following up on your complaint for us to assist accordingly.
Kind Regards
MetroFibre
We understand your frustration and apologize for the lack of feedback.
Kindly be advised that we are investigating and following up on your complaint for us to assist accordingly.
Kind Regards
MetroFibre
MetroFibre Networx's reply19 Feb 2022, 09:58
Official
Good day Theo,
We understand your frustration and apologize for the lack of feedback.
Kindly be advised that we are investigating and following up on your complaint for us to assist accordingly.
Kind Regards
MetroFibre
We understand your frustration and apologize for the lack of feedback.
Kindly be advised that we are investigating and following up on your complaint for us to assist accordingly.
Kind Regards
MetroFibre
tB
theo B's updateReviewer Update
19 Feb 2022, 10:58I am up and running, Just give the 2 ladies a pat on the back, and said well done, it's it was not for them, I would not have had internet( Fibre),
Can't say the same to your management, hope management recognize their work ethics
Can't say the same to your management, hope management recognize their work ethics
tB
theo B's update19 Feb 2022, 10:58
Reviewer Update
I am up and running, Just give the 2 ladies a pat on the back, and said well done, it's it was not for them, I would not have had internet( Fibre),
Can't say the same to your management, hope management recognize their work ethics
Can't say the same to your management, hope management recognize their work ethics
MetroFibre Networx's replyOfficial
19 Feb 2022, 11:10Thank you for your feedback,
We do also apologise for the lack of communication from our side this is something that we will work on going forward.
Kind Regards
MetroFibre
We do also apologise for the lack of communication from our side this is something that we will work on going forward.
Kind Regards
MetroFibre
MetroFibre Networx's reply19 Feb 2022, 11:10
Official
Thank you for your feedback,
We do also apologise for the lack of communication from our side this is something that we will work on going forward.
Kind Regards
MetroFibre
We do also apologise for the lack of communication from our side this is something that we will work on going forward.
Kind Regards
MetroFibre