CP
Charl P
1 reviews | Active since Oct 2019
22 Sept 2020, 22:53
Forget Metrofibre, get a dial up modem, it's faster.
I was once again experiencing issues trying to load any web pages and my default check is to do a speed test as a first port of call. It tested at 0.05Mbps, that's right, it's 50kbps!!! I'm going to get a Telkom phone line and a dial up modem, then I can at least get 56kbps!
Please don't tell your agents to phone me and instruct me to reset my router and ONT. I do it every time I experience downtime and it NEVER solves the problem. When I look on Afrihost's fault logs, Metrofibre is ALWAYS busy with maintenance and repairs, yet I never see any improvement to my connectivity. And on top of that you hit us with price increases.
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Replies (1)MetroFibre Networx's replyOfficial
23 Sept 2020, 12:16Good day Charl
Thank you for your message. Kindly send us your ticket number and MFN / ISP account number so that we can look into the matter.
Thank you,
The MetroFibre Team
Thank you for your message. Kindly send us your ticket number and MFN / ISP account number so that we can look into the matter.
Thank you,
The MetroFibre Team
MetroFibre Networx's reply23 Sept 2020, 12:16
Official
Good day Charl
Thank you for your message. Kindly send us your ticket number and MFN / ISP account number so that we can look into the matter.
Thank you,
The MetroFibre Team
Thank you for your message. Kindly send us your ticket number and MFN / ISP account number so that we can look into the matter.
Thank you,
The MetroFibre Team
