SK
Shaun K

1 reviews | Active since Oct 2019

15 Jun 2020, 10:04

Fix Now

I'm getting tired of Metro Fibre

One of our clients show active but no network connection

I have to setup voip at the branch at 10h30

I also want a direct number of a manager to deal with going forward.

Breathe of life 4 Drakensburg Road The Hill

0
Replies (2)
MetroFibre Networx
MetroFibre Networx's reply15 Jun 2020, 10:26
Official
Good morning Shaun,

Thank you for your message. Please can you supply us with the account holder's full details and ticket number so that we can escalate this to the correct department?

Thank you,
The MetroFibre Team

Best regards,

SK
Shaun K's update15 Jun 2020, 20:15
Reviewer Update
Today was the worst experience I have come across.... To be told it was not a metro problem was a disgrace until one of your consultants said the wrong ssid was captures pls phone me ASAP to deal with a client manager and a network manager