1 reviews | Active since May 2017

24 Sept 2022, 09:03

Finally, I have internet

The road to getting fibre to my home has been a long one. After installation, there was a constant back and forth, trying to get my device to be active. They kept saying my router, which they had installed was undiscoverable. However, a lady by the name of Phindile Msokwini from the support department finally managed to assist me. She took it upon herself to make sure that my device was finally active and I had internet at home. Thanks to her, I didn't end up canceling.

MetroFibre needs to improve on its efficiency

0
Replies (1)
MetroFibre Networx
MetroFibre Networx's reply24 Sept 2022, 09:58
Official
Good day, Sizwe, 

Thank you for brining this under our attention. 

Kindly be informed that we will look into the matter and improv in our customer service. 

We are happy to hear that your service was activated. 

Kind Regards
MetroFibre.