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QV
Qinso V

1 reviews | Active since Nov 2019

27 Oct 2022, 10:48

Fibre installation

This is the worst service provider I’ve ever have to deal with i wouldn’t recommend it to anyone who wants fibre it’s been two weeks now still waiting for the technician to active my fibre line

0
Replies (9)
MetroFibre Networx
MetroFibre Networx's reply27 Oct 2022, 10:58
Official
Dear Qiniso

Thank you for rating our services.

Please note that your account is active on our side and up and running. 

Kindly contact your ISP- Afrihost for further assistance. 

Kind Regards,
MetroFibre



QV
Qinso V's update27 Oct 2022, 11:15
Reviewer Update
I have a new account which is under Gugu Dlamini I have a reference number Ref:
JPR-***2 no action has been done for two weeks now just to activate the line
MetroFibre Networx
MetroFibre Networx's reply27 Oct 2022, 11:17
Official
Dear Qiniso

As discussed telephonically, please note that the issue has been escalated to the maintenance department for further assistance.

We will be in contact as soon as we have more information.

Kind Regards,
MetroFibre
MetroFibre Networx
MetroFibre Networx's reply27 Oct 2022, 11:54
Official
Dear Qiniso

Thank you for taking our call.

Please be advised that a contractor will be in contact with the account holder to assist accordingly.

Thank you.

Kind Regards,
MetroFibre
QV
Qinso V's update28 Oct 2022, 10:38
Reviewer Update
HI guys you are still being useless no technician has been out to assist us or call us


MetroFibre Networx
MetroFibre Networx's reply28 Oct 2022, 10:50
Official
Dear Qiniso

Please note that a contractor will be in contact with the account holder to assist accordingly.

Kind Regards,
MetroFibre
QV
Qinso V's update28 Oct 2022, 10:52
Reviewer Update
That is pure bull**** me and my sister waited for the whole day yesterday not a single call from your useless technicains im heading to rivonia now

QV
Qinso V's update28 Oct 2022, 10:52
Reviewer Update
after that i am coming to that head office of yours

MetroFibre Networx
MetroFibre Networx's reply28 Oct 2022, 11:32
Official
Dear Qiniso

Please note that the account holder has been contacted and the situation was explained in detail. 

The contractors will be on route tomorrow morning to assist with restoring the services and thereafter the account holder will be activated.

Apologies for the inconvenience caused.

Kind Regards,
MetroFibre