TR
Tshepo R
1 reviews | Active since Oct 2009
05 Feb 2026, 13:50
Fibre always goes down during office hours
Why is your network ALWAYS down between 1 and 4 pm EVERYDAY? What kind of micky mouse show are you running there by metro fibre? Your lines used to be the best, NOW, i wouldn't recommend it to even my worst enemy. We pay for this service so that we can use it for work, not for this sh*t show your providing.
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MetroFibre Networx's replyOfficial
05 Feb 2026, 17:06Dear Tshepo,
Thank you for sharing your feedback.
We understand how important reliable connectivity is, especially for work. Our team is actively monitoring the network during the times you’ve highlighted and investigating the cause of these interruptions.
We’re committed to keeping you updated and ensuring the matter is addressed.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for sharing your feedback.
We understand how important reliable connectivity is, especially for work. Our team is actively monitoring the network during the times you’ve highlighted and investigating the cause of these interruptions.
We’re committed to keeping you updated and ensuring the matter is addressed.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply05 Feb 2026, 17:06
Official
Dear Tshepo,
Thank you for sharing your feedback.
We understand how important reliable connectivity is, especially for work. Our team is actively monitoring the network during the times you’ve highlighted and investigating the cause of these interruptions.
We’re committed to keeping you updated and ensuring the matter is addressed.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for sharing your feedback.
We understand how important reliable connectivity is, especially for work. Our team is actively monitoring the network during the times you’ve highlighted and investigating the cause of these interruptions.
We’re committed to keeping you updated and ensuring the matter is addressed.
Best regards,
Marilize
MetroFibre Complaints & Escalations