eK
elrick K
1 reviews | Active since May 2011
09 Jan 2023, 22:17
Fibre activation delayed by poor service
I am disappointed with the level of service i receiving from MetroFibre. I received a email from them on 19 December 2022 saying they are coming to activate my fibre in the next 5 days. Today is 9 January 2023 and i am still awaiting an appointment or a phone call from them. I have email and phoned them over 10 times with just empty promises.
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MetroFibre Networx's replyOfficial
10 Jan 2023, 07:03Good Day Elrick
We do apologise for the delay in getting your service installed.
We have contacted our ONT department, they will be in contact with you to arrange an appointment and complete the installation.
Kind Regards,
Siboniso Sibisi
Metrofibre
We do apologise for the delay in getting your service installed.
We have contacted our ONT department, they will be in contact with you to arrange an appointment and complete the installation.
Kind Regards,
Siboniso Sibisi
Metrofibre
MetroFibre Networx's reply10 Jan 2023, 07:03
Official
Good Day Elrick
We do apologise for the delay in getting your service installed.
We have contacted our ONT department, they will be in contact with you to arrange an appointment and complete the installation.
Kind Regards,
Siboniso Sibisi
Metrofibre
We do apologise for the delay in getting your service installed.
We have contacted our ONT department, they will be in contact with you to arrange an appointment and complete the installation.
Kind Regards,
Siboniso Sibisi
Metrofibre