FIBRE

This is the worst network to deal work don't waste your time as they promise you the world of support. My rooter keeps dropping the line and I have called the support team 20 times to log the issues and to do a hard reboot est.... Then to find out that no-one has logged the calls as to get a technician out as the problem persisted for days. Can you just imagen how much money I wasted on calls?????? I stated that I would like to talk to a manager as my issues had not been resolved and with no Techy in site they still refuse for a manager to talk to me. I then decided to cancel the service and go with someone else. On doing this Metrofibre still held my line up for ransom and did not cancel the line with the correct way with vumatel. By now you can imagen that I had to waste more time and money on calls between metrofibre and the new service provider..... ANYWAY THE POINT TO THIS STORY IS THESE HOME FIBRE SERIVE PROVERDERS ARE WASTING OUR TIME, ENERGY AND MONEY.