Fazana Hoosen dismissing price enquiry with snide 1 line reply

Have been a client since Sept 2015. I have always paid a little bit more per month at MetroFibre directly and when queried I got the following: "We are aware that MetroFibre is a little bit more expensive than other ISP’s and resellers. This is due to a multitude of reasons" I currently have a 50Mbps line @ R1210.00 per month, however I saw on Webafrica that MetroFibre is advertising a 50Mbps line @ R999.00 &100Mbps line @ R1199.00 per month (while helping the neighbor choose a provider) This was not another ISP or reseller, it was offered by MetroFibre themselves. I made an enquiry to *** and attached screenshots. This was 16July. I received a reply from Zinhle Lukhele on 27July "Can we ask where you saw that adverti*****t?" I rep**** "This was on https://www.webafrica.co.za/" also on the 27July. Today 03August I get a single line reply from Fazana Hoosen, "Please be informed that our prices are advertised on our website" wow Fazana, thank you for your professional explanation that took you 19 days to think out. To be clear about my enquiry I still DO NOT understand how my neighbor can get 100Mbps for less than what I pay for 50Mbps AT METROFIBRE NETWORX, it's the same place.