DR
Deon R

1 reviews | Active since Jul 2022

14 Jul 2022, 14:27

'Fast reliable internet' - whatever

The last month has been horrible with Metrofibre - today again the connection is on for a few minutes, then off for a few minutes. This happened on 27 June, and now again 14 July. MetroFibre - please do better

0
Replies (2)
MetroFibre Networx
MetroFibre Networx's reply14 Jul 2022, 14:41
Official
Dear Deon

We appreciate the 3-star rating and the time you invested in rating our services and communicating your concern to us.

Please note that the issue will be attended to and one of our agents will be in contact to provide feedback.

Kind Regards,
MetroFibre


MetroFibre Networx
MetroFibre Networx's reply14 Jul 2022, 15:35
Official
Dear Deon

Please be aware that both times we tried to reach you, your phone rang and went to voicemail.

We are aware of an outage that may cause intermittent services in Witbank. 

Our third-party vendor is working on restoring services. We will keep you updated. 

Kind Regards,
MetroFibre