JDP
JEAN-PIERRE DU PLESSIS
1 reviews | Active since Jul 2011
15 May 2024, 09:46
Fantastic customer service experience !
What an amazing customer service experience!. I had an order /installation that was done on another property of mine. Our technician was Ben winkler. He was very effective in his communication (before and after the job was completed) and best of all he was a bit early as the planned time was for 7am and he was already waiting at the gate ! He was very friendly and knowledgeable. The installation was done very fast and with great professionalism! Thank you for a great Job Metrofibre and Ben! definitely recommend Metrofibre
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MetroFibre Networx's replyOfficial
15 May 2024, 09:54Dear Jean-Pierre
Thank you, for your positive feedback and for acknowledging our dedication to providing excellent service.
Your positive feedback means a lot to us, and it's truly encouraging to know that you are satisfied with the service we provide.
Thank you, for your positive feedback and for acknowledging our dedication to providing excellent service.
Your positive feedback means a lot to us, and it's truly encouraging to know that you are satisfied with the service we provide.
We greatly appreciate your support and your trust in us. Rest assured, we are committed to maintaining the highest standards and continuing to provide you with the best service possible.
If you ever need assistance in the future or have any questions, please don't hesitate to reach out to us. We're here to help!
Once again, thank you for your kind rating. We look forward to serving you again soon and we will send the compliment to Ben Winkler.
Kind Regards
Phindile Msokwini
MetroFibre Complaints & Escalations
MetroFibre Networx's reply15 May 2024, 09:54
Official
Dear Jean-Pierre
Thank you, for your positive feedback and for acknowledging our dedication to providing excellent service.
Your positive feedback means a lot to us, and it's truly encouraging to know that you are satisfied with the service we provide.
Thank you, for your positive feedback and for acknowledging our dedication to providing excellent service.
Your positive feedback means a lot to us, and it's truly encouraging to know that you are satisfied with the service we provide.
We greatly appreciate your support and your trust in us. Rest assured, we are committed to maintaining the highest standards and continuing to provide you with the best service possible.
If you ever need assistance in the future or have any questions, please don't hesitate to reach out to us. We're here to help!
Once again, thank you for your kind rating. We look forward to serving you again soon and we will send the compliment to Ben Winkler.
Kind Regards
Phindile Msokwini
MetroFibre Complaints & Escalations