EXTRIMELY POOR SERVICE

Customer service and speed of resolving issues is a big big problem with MetroFibre. Very Bad in swiftly addressing customer complaints. I have have locked support issue online and next day I called their malfunctioning line only to tell me that they are not looking at calls locked online but those locked through a call. This is for the 3rd time that I will wakeup and realize that there is no service and it will take over 4 - 8 days to resolve. During that period I will be using other network providers and when you request that credit of the days that you have been without connection they will be investigating for over 2 months without any update.

This is extremely bad service