LL
Lelo L
1 reviews | Active since Apr 2024
17 Apr 2024, 17:41
Extremely horrible, poor service, frustrating service
Zero customer service or support, zero communication. No response when you phone them ,you wait for hours until you give up. My account has been suspended, but I paid and forwarded pop.No response at all,im still trying to get to speak to someone right now, but no response. Extremely poor service.
Extremely Disgusted....
Helpful (0)
Replies (4)0
Replies (4)LL
Lelo L's updateReviewer Update
18 Apr 2024, 17:41Is this a joke or something... Tell me why my ticket was closed when no attempts were made to resolve my issue...
Nobody called me to follow up...
Nobody called me to follow up...
LL
Lelo L's update18 Apr 2024, 17:41
Reviewer Update
Is this a joke or something... Tell me why my ticket was closed when no attempts were made to resolve my issue...
Nobody called me to follow up...
Nobody called me to follow up...
LL
Lelo L's updateReviewer Update
18 Apr 2024, 17:42Please don't forget to include the cancellation procedure when you reply
LL
Lelo L's update18 Apr 2024, 17:42
Reviewer Update
Please don't forget to include the cancellation procedure when you reply
LL
Lelo L's updateReviewer Update
15 May 2024, 12:50 Complaint Regarding Double Billing -
Seriously????????????????
Like really???????????
i cannot believe we are back to this matter again.
All the invoices were paid up yet you keep sending emails that my account is overdue .
The contract that was signed was for R448.99 and not R896.94????????
I'm beginning to think that ya'll are ****mers.
If its not poor service delivery its over-billing you client.
Poor communication
Do you even care about your clientele????
FIX THIS MESS...
Ticket no 273286
Ticket no 273286
Seriously????????????????
Like really???????????
i cannot believe we are back to this matter again.
All the invoices were paid up yet you keep sending emails that my account is overdue .
The contract that was signed was for R448.99 and not R896.94????????
I'm beginning to think that ya'll are ****mers.
If its not poor service delivery its over-billing you client.
Poor communication
Do you even care about your clientele????
FIX THIS MESS...
Ticket no 273286
Ticket no 273286
LL
Lelo L's update15 May 2024, 12:50
Reviewer Update
Complaint Regarding Double Billing -
Seriously????????????????
Like really???????????
i cannot believe we are back to this matter again.
All the invoices were paid up yet you keep sending emails that my account is overdue .
The contract that was signed was for R448.99 and not R896.94????????
I'm beginning to think that ya'll are ****mers.
If its not poor service delivery its over-billing you client.
Poor communication
Do you even care about your clientele????
FIX THIS MESS...
Ticket no 273286
Ticket no 273286
Seriously????????????????
Like really???????????
i cannot believe we are back to this matter again.
All the invoices were paid up yet you keep sending emails that my account is overdue .
The contract that was signed was for R448.99 and not R896.94????????
I'm beginning to think that ya'll are ****mers.
If its not poor service delivery its over-billing you client.
Poor communication
Do you even care about your clientele????
FIX THIS MESS...
Ticket no 273286
Ticket no 273286
LL
Lelo L's updateReviewer Update
16 May 2024, 16:39 Ticket 273286 - Still not resolved
You need to check your records .
I am not getting billed twice for your poor service
The worst part is you can even explain when questions are being raised .
You need to check your records .
I am not getting billed twice for your poor service
The worst part is you can even explain when questions are being raised .
LL
Lelo L's update16 May 2024, 16:39
Reviewer Update
Ticket 273286 - Still not resolved
You need to check your records .
I am not getting billed twice for your poor service
The worst part is you can even explain when questions are being raised .
You need to check your records .
I am not getting billed twice for your poor service
The worst part is you can even explain when questions are being raised .