Extremely Bad Service MetroFibre

I have done an online application for a device to be installed in my home as nothing else have to be done as everything else is here as the previous tenants had metro Fibre installed at the premises. All good and well. You get a lovely order confirmation the next day. Needless to say I have done this on the 29th of May 2023. Order confirmation comes trough on the 30th the next day. A technician will be in contact with you in the next two day. I Follow up the next day asking if this can be escalated as I work from home. All good and well. Done. I follow again the next once again escalated. Still no call in these two days from no technician. Weekend arrives nothing. On my way to work the Monday morning the 5th I het a call not going to say his name as he actually went out of his way to help me want to offer me a Metro Fribre Package. Now at his point a have lost it. And told him my entire story and what I have been dealing with. During the course of the day I have received an whatsapp message from the installer to meet up at my premises to setup the unit. Great I am going to have internet. Setup is done Installer tells me there is 5 lights that needs to be on. The service light should be on in 30 min. 30 to 40 to 50 min and I called the number provided twice and both times opted out for the call me back option as the holding period is extremely long also when you have limited airtime. Only to be told sorry this will take another 24 -48 hours. Do you need week to week and a half period application time frame for Metro Fibre. I have not seen this anywhere when I have done the application. This is absurd. And yes I Have done the right thing and apologize to the gentleman that phoned me and I lost it at him. But he was the only one that phoned me from MetroFirbe. And assisted me. No one else. So from day of order recieved my side 30th till Today the 5th. Is 5 Business Days no internet. Plus another take worse case cenario 2 days if it is 48 hours. 7 Business Days to get Internet in your home. I do not recommend this to any one sorry