MT
Maprie T
1 reviews | Active since Feb 2018
07 Mar 2023, 15:57
Extremely Bad Service and Turnaround time
am very frustrated with the level of service we are receiving. I logged a call on 27 February for technical challenges but this has not been resolved to date. Are we ging to be billed for service we have notbeen receiving since 26 February 2023? Your guys came on 28 February 2023, but couldn't resolve the interne issues for me and my neighbor. Please kindly downgrade tmyseices can't afford to be paying so much for zerointernet connection.
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Replies (1)
MetroFibre Networx's replyOfficial
07 Mar 2023, 16:18Good afternoon Tinyiko,
We sincerely apologize for the service you received to date.
Please note we have requested feedback on this matter and we will give you a call as soon as we received the same.
Kind Regards
Clarisa
Metrofibre
We sincerely apologize for the service you received to date.
Please note we have requested feedback on this matter and we will give you a call as soon as we received the same.
Kind Regards
Clarisa
Metrofibre
MetroFibre Networx's reply07 Mar 2023, 16:18
Official
Good afternoon Tinyiko,
We sincerely apologize for the service you received to date.
Please note we have requested feedback on this matter and we will give you a call as soon as we received the same.
Kind Regards
Clarisa
Metrofibre
We sincerely apologize for the service you received to date.
Please note we have requested feedback on this matter and we will give you a call as soon as we received the same.
Kind Regards
Clarisa
Metrofibre