DS
Dewet S

1 reviews | Active since Oct 2020

04 Nov 2020, 20:27

Extremely Bad Service

Unacceptable service...

Yet again missing the deadline to go live...

Consultants phone you... Promise to phone back with feedback... This never happens

Had to go live last week... Date's moved to this week... Now today getting feedback... Only going live in the next 2 to 3 weeks.

Very unhappy with Metrofibre service and empty promises.

This is indeed one of the most unprofessional Companies I have encountered

Unacceptable... Ongoing since June

0
Replies (1)
MetroFibre Networx
MetroFibre Networx's reply09 Nov 2020, 09:04
Official
Good morning Dewet,

Thank you for your message. Kindly send us your full names, contact details, residential address, MFN/ISP account number and ticket number so that we can escalate this to the correct department.

Thank you,
The MetroFibre Team