RM
Rele M

1 reviews | Active since Jun 2020

15 Nov 2023, 10:21

Exceptional Service Received

I am a new customer at MetroFibre and I have just received the best service from Phindile Msokwini. When we talk customer service, we refer to such agents who are well-trained and know what it means to provide a service. She is really patient and calm and goes all out to make sure we understand why we had no internet. She deserves a raise.

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply15 Nov 2023, 10:28
Official
Dear Rele


Thank you so much for taking the time to share your positive experience with us! We greatly appreciate your kind words about Phindile Msokwini.

It's wonderful to hear that Phindile provided you with exceptional service and went the extra mile to ensure you understood the situation with your internet service. We are proud to have her as part of our team, and your feedback will undoubtedly motivate her to continue delivering outstanding customer service.

We value your business and are here to assist you with any further queries or assistance you may need. Once again, thank you for choosing MetroFibre, and we look forward to serving you with excellence.

Best Wishes
Marilize