MH
Mbali H
1 reviews | Active since Oct 2022
20 Jun 2025, 10:44
Exceptional service - MetroFibre team
I'd like to commend the MetroFibre team for their outstanding service during the installation of my home WIFI. From start to finish, the process was seamless. The technician Len arrived on time, was incredibly professional and courteous, and completed the setup efficiently with minimal disruption.
Everything was explained clearly, and the connection has been flawless since. It's refreshing to experience such reliable and customer-focused service. Thank you MetroFibre for making this such a stress-free and positive experience.
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MetroFibre Networx's replyOfficial
20 Jun 2025, 10:47Dear Mbali Hlophe,
Thank you so much for taking the time to share your experience with the MetroFibre team!
We’re truly delighted to hear that your installation went smoothly and that Len provided the level of professionalism and service we strive for. Your kind words mean a lot to us, and we’re thrilled that you’re enjoying a seamless connection and a positive start with our service.
We’ll be sure to pass your compliments on to Len and the team—they’ll be proud to know their efforts made a real difference.
If you ever need any assistance or have questions in the future, please don’t hesitate to reach out. We’re here to help.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you so much for taking the time to share your experience with the MetroFibre team!
We’re truly delighted to hear that your installation went smoothly and that Len provided the level of professionalism and service we strive for. Your kind words mean a lot to us, and we’re thrilled that you’re enjoying a seamless connection and a positive start with our service.
We’ll be sure to pass your compliments on to Len and the team—they’ll be proud to know their efforts made a real difference.
If you ever need any assistance or have questions in the future, please don’t hesitate to reach out. We’re here to help.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply20 Jun 2025, 10:47
Official
Dear Mbali Hlophe,
Thank you so much for taking the time to share your experience with the MetroFibre team!
We’re truly delighted to hear that your installation went smoothly and that Len provided the level of professionalism and service we strive for. Your kind words mean a lot to us, and we’re thrilled that you’re enjoying a seamless connection and a positive start with our service.
We’ll be sure to pass your compliments on to Len and the team—they’ll be proud to know their efforts made a real difference.
If you ever need any assistance or have questions in the future, please don’t hesitate to reach out. We’re here to help.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you so much for taking the time to share your experience with the MetroFibre team!
We’re truly delighted to hear that your installation went smoothly and that Len provided the level of professionalism and service we strive for. Your kind words mean a lot to us, and we’re thrilled that you’re enjoying a seamless connection and a positive start with our service.
We’ll be sure to pass your compliments on to Len and the team—they’ll be proud to know their efforts made a real difference.
If you ever need any assistance or have questions in the future, please don’t hesitate to reach out. We’re here to help.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations