KM
Kirtan M
1 reviews | Active since Jul 2012
06 Jun 2026, 08:47
Exceptional service from Henton and Shaun!
Was very professionally and proactively helped by Henton and Shaun from MetroFibre. Henton was on the ball and gave exceptional service - Shaun come after hours to restore my internet. Really really impressed!
Helpful (0)
Replies (1)0
Replies (1)
MetroFibre Networx's replyOfficial
06 Jun 2026, 08:52Good Day,
Thank you for taking the time to share your experience with us.
We are delighted to hear about the exceptional service you received from Henton and Shaun. It is wonderful to know that Henton's professionalism, proactive approach, and dedication made a positive impact, and that Shaun went the extra mile by assisting after hours to restore your internet service.
Feedback such as yours is greatly appreciated and will be shared with both Henton and Shaun, as well as their management team. Recognising team members who consistently deliver outstanding customer service is important to us.
Thank you for your kind words and for choosing MetroFibre. We look forward to continuing to serve you.
Kind regards,
Sibonisile Sithole
MetroFibre Complaints & Escalations
MetroFibre Complaints & Escalations
MetroFibre Networx's reply06 Jun 2026, 08:52
Official
Good Day,
Thank you for taking the time to share your experience with us.
We are delighted to hear about the exceptional service you received from Henton and Shaun. It is wonderful to know that Henton's professionalism, proactive approach, and dedication made a positive impact, and that Shaun went the extra mile by assisting after hours to restore your internet service.
Feedback such as yours is greatly appreciated and will be shared with both Henton and Shaun, as well as their management team. Recognising team members who consistently deliver outstanding customer service is important to us.
Thank you for your kind words and for choosing MetroFibre. We look forward to continuing to serve you.
Kind regards,
Sibonisile Sithole
MetroFibre Complaints & Escalations
MetroFibre Complaints & Escalations