1 reviews | Active since Feb 2023
Exceptional Service & A Happy Customer!
MetroFibre honestly has my heart!!🩷 I recently got connected and had a small issue getting my WiFi up and running, but then I spoke to Amber, and her service was a million OVER a million!🔥😃
She was patient, professional, knowledgeable and genuinely committed to helping me. She stayed with me throughout the process, guided me step-by-step and made sure everything was working before we ended the conversation.
And now… MY WiFi IS WORKING!
This is what exceptional customer service looks like. In a world where customer service can feel rushed and impersonal, Amber went above and beyond and made me feel valued as a customer.
If you're considering getting fibre, take this as your sign to choose MetroFibre!! Reliable service AND amazing customer support? You really can't ask for much more.
Thank you, Amber and MetroFibre! You've gained a very happy customer who will happily recommend you.
Dear Odirile
Thank you so much for your incredible 5-star review!
We are absolutely delighted to hear that you had such a positive experience with MetroFibre and, in particular, with Amber. It is wonderful to know that her patience, professionalism, knowledge and commitment made such a difference in getting your WiFi up and running.
Amber will be thrilled to know that she went above and beyond and made you feel valued and supported throughout the process. We truly appreciate your kind words and your willingness to recommend MetroFibre to others.
Thank you for choosing MetroFibre and for sharing such wonderful feedback. We are so happy to have you as part of the MetroFibre family
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Dear Odirile
Thank you so much for your incredible 5-star review!
We are absolutely delighted to hear that you had such a positive experience with MetroFibre and, in particular, with Amber. It is wonderful to know that her patience, professionalism, knowledge and commitment made such a difference in getting your WiFi up and running.
Amber will be thrilled to know that she went above and beyond and made you feel valued and supported throughout the process. We truly appreciate your kind words and your willingness to recommend MetroFibre to others.
Thank you for choosing MetroFibre and for sharing such wonderful feedback. We are so happy to have you as part of the MetroFibre family
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations