LE
Lizelle E
1 reviews | Active since Feb 2023
02 Feb 2023, 11:03
Excellent service received
My router lost internet service due to all the loadshedding we are currently experiencing. After struggling to get it re-authenticated a couple of days Phindile Msokwini didn't give up to assist me and got the problem resolved. She went out of her way and even gave up her lunch time to assist me. Thank you for your kind assistance and effort. I am really satisfied with the excellent service received from MetroFibre.
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MetroFibre Networx's replyOfficial
02 Feb 2023, 11:10Dear Lizelle,
Thank you for your 5-star review.
We are happy to hear that your router was successfully re- authenticated.
Excellent customer service is at the top of our list and we are glad that Phindile Moskini could have been of assistance to you, we will be sure to inform her.
Kind Regards,
MetroFibre
Shanice
Thank you for your 5-star review.
We are happy to hear that your router was successfully re- authenticated.
Excellent customer service is at the top of our list and we are glad that Phindile Moskini could have been of assistance to you, we will be sure to inform her.
Kind Regards,
MetroFibre
Shanice
MetroFibre Networx's reply02 Feb 2023, 11:10
Official
Dear Lizelle,
Thank you for your 5-star review.
We are happy to hear that your router was successfully re- authenticated.
Excellent customer service is at the top of our list and we are glad that Phindile Moskini could have been of assistance to you, we will be sure to inform her.
Kind Regards,
MetroFibre
Shanice
Thank you for your 5-star review.
We are happy to hear that your router was successfully re- authenticated.
Excellent customer service is at the top of our list and we are glad that Phindile Moskini could have been of assistance to you, we will be sure to inform her.
Kind Regards,
MetroFibre
Shanice