VS
Veruscha S
1 reviews | Active since May 2023
06 Dec 2023, 12:08
EXCELLENT SERVICE FROM METROFIBRE
MetroFibre assisted me very efficiently and very quickly! EXCELLENT SERVICE and response. MetroFibre's technician Ben was very professional and delivered an excellent service. After the technician contacted me to resolve our problem (received from our ISP) it took less than an 30minutes to resolve a 11day old problem reported to our ISP. Ben was clear in his communication, and I excellent feedback and were advised immediately on the way forward. Thank you MetroFibre this was the best service I have ever received and MetroFibre deserves 10 stars and not only 5.
Helpful (0)
Replies (1)0
Replies (1)
MetroFibre Networx's replyOfficial
06 Dec 2023, 13:55Dear Veruscha
We sincerely appreciate you taking the time to share your positive experience with MetroFibre. Your feedback is incredibly valuable to us, and we are thrilled to hear that our team, particularly Ben, provided you with efficient and excellent service.
It's always our goal to resolve issues promptly and communicate clearly, and we are delighted to know that Ben lived up to these expectations. We will make sure to pass on your commendation to him and the rest of our team.
Thank you for choosing MetroFibre, and we are here to assist you whenever you need. If you have any further questions or require assistance, feel free to reach out.
Wishing you a seamless and enjoyable experience with our services!
Best Regards,
Marilize
We sincerely appreciate you taking the time to share your positive experience with MetroFibre. Your feedback is incredibly valuable to us, and we are thrilled to hear that our team, particularly Ben, provided you with efficient and excellent service.
It's always our goal to resolve issues promptly and communicate clearly, and we are delighted to know that Ben lived up to these expectations. We will make sure to pass on your commendation to him and the rest of our team.
Thank you for choosing MetroFibre, and we are here to assist you whenever you need. If you have any further questions or require assistance, feel free to reach out.
Wishing you a seamless and enjoyable experience with our services!
Best Regards,
Marilize
MetroFibre Networx's reply06 Dec 2023, 13:55
Official
Dear Veruscha
We sincerely appreciate you taking the time to share your positive experience with MetroFibre. Your feedback is incredibly valuable to us, and we are thrilled to hear that our team, particularly Ben, provided you with efficient and excellent service.
It's always our goal to resolve issues promptly and communicate clearly, and we are delighted to know that Ben lived up to these expectations. We will make sure to pass on your commendation to him and the rest of our team.
Thank you for choosing MetroFibre, and we are here to assist you whenever you need. If you have any further questions or require assistance, feel free to reach out.
Wishing you a seamless and enjoyable experience with our services!
Best Regards,
Marilize
We sincerely appreciate you taking the time to share your positive experience with MetroFibre. Your feedback is incredibly valuable to us, and we are thrilled to hear that our team, particularly Ben, provided you with efficient and excellent service.
It's always our goal to resolve issues promptly and communicate clearly, and we are delighted to know that Ben lived up to these expectations. We will make sure to pass on your commendation to him and the rest of our team.
Thank you for choosing MetroFibre, and we are here to assist you whenever you need. If you have any further questions or require assistance, feel free to reach out.
Wishing you a seamless and enjoyable experience with our services!
Best Regards,
Marilize