LM
Lebo M

1 reviews | Active since Sept 2014

13 Apr 2026, 14:58

EXCELLENT SERVICE FROM METROFIBRE

I recently cancelled my fibre service with my previous provider and my own fault, I forgot to sign up with MetroFibre right away. I only realised my mistake after my old line was already cut.

I expected a long wait for reconnection, but MetroFibre surprised me completely. From application to approval to installation, the whole process took just 3–4 days. They had my new WiFi up and running incredibly fast.

Beyond the speed of installation, the network stability has been outstanding – noticeably better than my previous provider. No drops, no slowdowns, just solid, reliable service.

If you’re thinking of switching, don’t hesitate. MetroFibre turned what could have been a frustrating gap into a genuinely positive experience.

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply13 Apr 2026, 15:02
Official
Dear Lebo Monyatsi

Thank you for taking the time to share your experience with us.

We truly appreciate your kind words and are pleased to hear that the installation process was quick and efficient, and that your service has been stable and reliable. It’s great to know that we were able to turn what could have been a frustrating situation into a positive experience for you.

Your feedback means a lot to us and serves as motivation to continue delivering the level of service our customers expect.

Thank you once again for your support.

Kind regards,
Sibonisile
MetroFibre Complaints & Escalations