SM
Sashen M
1 reviews | Active since Feb 2026
26 Aug 2026, 15:19
Excellent service
Previously posted a 1 star review regarding an installation (now deleted). The FTTH service manager, Henton, got into contact with me within 5 minutes of the review assuring me everything will be sorted. He gave me constant updates and feedback regarding the installation. Very, very excellent service. Amazing job 👏
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MetroFibre Networx's replyOfficial
26 Aug 2026, 15:25Dear Sashen
Thank you for taking the time to leave us a 5-star review.
We truly appreciate you updating your feedback and are delighted to hear about your positive experience. It’s especially great to know that Henton provided prompt assistance, kept you informed throughout the process, and ensured that your installation was handled efficiently.
Your kind words mean a great deal to us and will be shared with Henton and the team as recognition for their excellent service.
We value your support.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for taking the time to leave us a 5-star review.
We truly appreciate you updating your feedback and are delighted to hear about your positive experience. It’s especially great to know that Henton provided prompt assistance, kept you informed throughout the process, and ensured that your installation was handled efficiently.
Your kind words mean a great deal to us and will be shared with Henton and the team as recognition for their excellent service.
We value your support.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply26 Aug 2026, 15:25
Official
Dear Sashen
Thank you for taking the time to leave us a 5-star review.
We truly appreciate you updating your feedback and are delighted to hear about your positive experience. It’s especially great to know that Henton provided prompt assistance, kept you informed throughout the process, and ensured that your installation was handled efficiently.
Your kind words mean a great deal to us and will be shared with Henton and the team as recognition for their excellent service.
We value your support.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for taking the time to leave us a 5-star review.
We truly appreciate you updating your feedback and are delighted to hear about your positive experience. It’s especially great to know that Henton provided prompt assistance, kept you informed throughout the process, and ensured that your installation was handled efficiently.
Your kind words mean a great deal to us and will be shared with Henton and the team as recognition for their excellent service.
We value your support.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations