Excellent Metrofibre Service from Thembeka Lediga

MetroFibre recently completed the fibre network installation in our neighbourhood, originally I was waiting for another service provider to provide services, however were unable to provide the service once the network went live, so I cancelled my order. I approached Metrofibre directly, to enquire. Thembeka Lediga, assisted with the application process on Monday morning, on Tuesday she advise that the application may be delayed due to the address still being reserved by the previous service provider, if I supp**** proof of cancellation request, she would look to get the provisioning department to release the order. I provided her with the required information, and on Wednesday, she advise that my services were successfully cancelled and my order could now be processed. By Friday afternoon, I had all hardware delivered, installed and active. In total 5 days from initial request, this is amazing service. I appreciated the constant updates that Thembeka Lediga provided until my order was successfully placed. The immediate access to monitor my order once all the issues with the previous service provider were resolved, the process was seamless.