TS
Tandi S
1 reviews | Active since Aug 2025
15 Aug 2025, 15:32
Excellent Experience
Good day
I would like to share my excelle experience with Songezo Kata from New Brighton Store, PE I'm a customer of Vumatel but he was patient with me from assisting me as I was struggling to find a way to pay my account.
Songezo made multiple calls to support lines in request to assist me, I'm delightful and happy 😊😊 with his approach to a customer even though I'm not a client of Metrofibre. 🙏🙏
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MetroFibre Networx's replyOfficial
15 Aug 2025, 15:39Dear Tandi,
Thank you for taking the time to share your experience. We’re delighted to hear that Songezo Kata from our New Brighton Store provided such patient and helpful support, even though you are not currently a MetroFibre client.
We truly appreciate your kind words and will make sure to pass them on to Songezo. Your feedback motivates our team to continue delivering excellent service to everyone who reaches out to us.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for taking the time to share your experience. We’re delighted to hear that Songezo Kata from our New Brighton Store provided such patient and helpful support, even though you are not currently a MetroFibre client.
We truly appreciate your kind words and will make sure to pass them on to Songezo. Your feedback motivates our team to continue delivering excellent service to everyone who reaches out to us.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply15 Aug 2025, 15:39
Official
Dear Tandi,
Thank you for taking the time to share your experience. We’re delighted to hear that Songezo Kata from our New Brighton Store provided such patient and helpful support, even though you are not currently a MetroFibre client.
We truly appreciate your kind words and will make sure to pass them on to Songezo. Your feedback motivates our team to continue delivering excellent service to everyone who reaches out to us.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for taking the time to share your experience. We’re delighted to hear that Songezo Kata from our New Brighton Store provided such patient and helpful support, even though you are not currently a MetroFibre client.
We truly appreciate your kind words and will make sure to pass them on to Songezo. Your feedback motivates our team to continue delivering excellent service to everyone who reaches out to us.
Best regards,
Marilize
MetroFibre Complaints & Escalations