SF
Shawn F

1 reviews | Active since Feb 2018

11 Feb 2021, 23:48

EXCELLENT CUSTOMER SERVICE

Good day

I would just like to take the opportunity to give kudo's to staff member at Metrofibre by the name of Ntsiki Jacobs

She is at the webafrica ISP department in metrofibre.

I would just like to bring under your attention that persons like Ntsiki Jacobs is valuable and must be looked after.

From the first step on my journey with Fibre, Ntsiki Jacobs went onto and above the normal to keep me updated, sorting out the steps and finalising it.

I can say that it took not even 2 hours from ONT installing till I started on Fibre.

Please on my behalf tell Ntsiki Jacobs I thank her for the best customer service and she will be blessed.

Thanks

Shawn

0
Replies (1)
MetroFibre Networx
MetroFibre Networx's reply12 Feb 2021, 08:26
Official
 
Good Day
 
 Thank you for your 5-star review! We strive towards providing excellent service to all our customers and would like to thank you for all your support. We strive to continually assist clients to the best of our ability
 
 Kind Regards
 The MetroFibre Team