NK
Nompumelelo K
1 reviews | Active since Dec 2016
23 Nov 2023, 22:32
Excellent customer service
I would like to share my experience regarding one of your customer service agents. This is the second time that this agent is assisting me with my query.
He is so dedicated and wont leave you hanging he always responds.
I know when our journey did not start so well but we have managed to fix whatever misunderstanding there was regarding this product.but tell you what? I am.here to stay.
Thanks Marius R thanks Metro Fibre.
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MetroFibre Networx's replyOfficial
24 Nov 2023, 09:51Dear Nompumelelo
Thank you so much for taking the time to share your positive experience with our customer service team, specifically Marius R. We greatly appreciate your kind words and are thrilled to hear about the dedicated assistance you've received.
Our team is committed to providing excellent service and ensuring that our customers feel supported throughout their journey. It's truly rewarding to know that Marius has been instrumental in resolving any concerns and has made a positive impact on your experience with MetroFibre.
We understand that sometimes, challenges may arise, and we're delighted to hear that we've been able to address and overcome any misunderstandings regarding our product. Your satisfaction is of utmost importance to us, and we are grateful for your continued trust in MetroFibre.
Should you ever need further assistance or have additional queries, please do not hesitate to reach out. We value your loyalty and look forward to providing you with exceptional service in the future.
Once again, thank you for choosing MetroFibre, and we appreciate your positive feedback.
Best Regards,
Marilize
Thank you so much for taking the time to share your positive experience with our customer service team, specifically Marius R. We greatly appreciate your kind words and are thrilled to hear about the dedicated assistance you've received.
Our team is committed to providing excellent service and ensuring that our customers feel supported throughout their journey. It's truly rewarding to know that Marius has been instrumental in resolving any concerns and has made a positive impact on your experience with MetroFibre.
We understand that sometimes, challenges may arise, and we're delighted to hear that we've been able to address and overcome any misunderstandings regarding our product. Your satisfaction is of utmost importance to us, and we are grateful for your continued trust in MetroFibre.
Should you ever need further assistance or have additional queries, please do not hesitate to reach out. We value your loyalty and look forward to providing you with exceptional service in the future.
Once again, thank you for choosing MetroFibre, and we appreciate your positive feedback.
Best Regards,
Marilize
MetroFibre Networx's reply24 Nov 2023, 09:51
Official
Dear Nompumelelo
Thank you so much for taking the time to share your positive experience with our customer service team, specifically Marius R. We greatly appreciate your kind words and are thrilled to hear about the dedicated assistance you've received.
Our team is committed to providing excellent service and ensuring that our customers feel supported throughout their journey. It's truly rewarding to know that Marius has been instrumental in resolving any concerns and has made a positive impact on your experience with MetroFibre.
We understand that sometimes, challenges may arise, and we're delighted to hear that we've been able to address and overcome any misunderstandings regarding our product. Your satisfaction is of utmost importance to us, and we are grateful for your continued trust in MetroFibre.
Should you ever need further assistance or have additional queries, please do not hesitate to reach out. We value your loyalty and look forward to providing you with exceptional service in the future.
Once again, thank you for choosing MetroFibre, and we appreciate your positive feedback.
Best Regards,
Marilize
Thank you so much for taking the time to share your positive experience with our customer service team, specifically Marius R. We greatly appreciate your kind words and are thrilled to hear about the dedicated assistance you've received.
Our team is committed to providing excellent service and ensuring that our customers feel supported throughout their journey. It's truly rewarding to know that Marius has been instrumental in resolving any concerns and has made a positive impact on your experience with MetroFibre.
We understand that sometimes, challenges may arise, and we're delighted to hear that we've been able to address and overcome any misunderstandings regarding our product. Your satisfaction is of utmost importance to us, and we are grateful for your continued trust in MetroFibre.
Should you ever need further assistance or have additional queries, please do not hesitate to reach out. We value your loyalty and look forward to providing you with exceptional service in the future.
Once again, thank you for choosing MetroFibre, and we appreciate your positive feedback.
Best Regards,
Marilize