RR
Raeesa R
1 reviews | Active since Jun 2018
27 Mar 2024, 18:05
Excellent customer service
My internet was down from the morning and I would like to thank Linda from the sales department who took the initiative to call me back and log a ticket, thank you for your patience.
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MetroFibre Networx's replyOfficial
28 Mar 2024, 07:32Dear Raeesa
Thank you very much for taking the time to share your positive experience with us! We greatly appreciate your feedback and are delighted to hear about the excellent service you received from Linda in our sales department.
At MetroFibre, we strive to provide exceptional customer service, and it's always rewarding to hear when our team members go above and beyond to assist our valued customers. We will make sure to pass along your kind words to Linda and recognize her for her dedication and initiative.
We understand how frustrating it can be when experiencing internet downtime, and we're glad to hear that Linda was able to assist you promptly and efficiently. Your satisfaction is our top priority, and we are committed to providing you with reliable service and support whenever you need it.
If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're here to help!
Thank you once again for your positive feedback and for choosing MetroFibre.
Best regards,
Marilize
Thank you very much for taking the time to share your positive experience with us! We greatly appreciate your feedback and are delighted to hear about the excellent service you received from Linda in our sales department.
At MetroFibre, we strive to provide exceptional customer service, and it's always rewarding to hear when our team members go above and beyond to assist our valued customers. We will make sure to pass along your kind words to Linda and recognize her for her dedication and initiative.
We understand how frustrating it can be when experiencing internet downtime, and we're glad to hear that Linda was able to assist you promptly and efficiently. Your satisfaction is our top priority, and we are committed to providing you with reliable service and support whenever you need it.
If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're here to help!
Thank you once again for your positive feedback and for choosing MetroFibre.
Best regards,
Marilize
MetroFibre Networx's reply28 Mar 2024, 07:32
Official
Dear Raeesa
Thank you very much for taking the time to share your positive experience with us! We greatly appreciate your feedback and are delighted to hear about the excellent service you received from Linda in our sales department.
At MetroFibre, we strive to provide exceptional customer service, and it's always rewarding to hear when our team members go above and beyond to assist our valued customers. We will make sure to pass along your kind words to Linda and recognize her for her dedication and initiative.
We understand how frustrating it can be when experiencing internet downtime, and we're glad to hear that Linda was able to assist you promptly and efficiently. Your satisfaction is our top priority, and we are committed to providing you with reliable service and support whenever you need it.
If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're here to help!
Thank you once again for your positive feedback and for choosing MetroFibre.
Best regards,
Marilize
Thank you very much for taking the time to share your positive experience with us! We greatly appreciate your feedback and are delighted to hear about the excellent service you received from Linda in our sales department.
At MetroFibre, we strive to provide exceptional customer service, and it's always rewarding to hear when our team members go above and beyond to assist our valued customers. We will make sure to pass along your kind words to Linda and recognize her for her dedication and initiative.
We understand how frustrating it can be when experiencing internet downtime, and we're glad to hear that Linda was able to assist you promptly and efficiently. Your satisfaction is our top priority, and we are committed to providing you with reliable service and support whenever you need it.
If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're here to help!
Thank you once again for your positive feedback and for choosing MetroFibre.
Best regards,
Marilize