AL
Alice L

1 reviews | Active since Sept 2022

28 Sept 2022, 23:01

Excellent customer care

The service is amazing 😁. From start to finish. Replies on my emails getting started were almost instant and when my router arrived i couldn't set it up and because it was 9pm i just dropped an email but hoping to fix it the next day but i got a call from Chantel one of the agents just moments after my email and she assisted me and got me connected and netflixing in no timeπŸ˜….. she was so friendly and patient, she wasn't even bothered by how late it was. Thank you ❀

0
Replies (1)
MetroFibre Networx
MetroFibre Networx's reply29 Sept 2022, 06:05
Official
Dear Alice,

Thank you for the 5-Star ratings.

We are pleased that you were impressed with our swift response and service.

We always strive to provide the best services to our customers.

Kind Regards,
MetroFibre