1 reviews | Active since Jan 2017

16 Mar 2022, 12:31

Excellent client service

Maryke, thanks for your good service, you kept me in the loop since the call that was logged and after the frustration of a week of poor service, you assisted me and I was updated all the time, Keep up the good service, my fiber line is re-installed.

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Replies (3)
MetroFibre Networx
MetroFibre Networx's reply16 Mar 2022, 12:51
Official
Dear Lynette

We are happy to hear that you have been assisted, thank you for your five-star rating.

Have a nice day

Kind regards
Metrofibre
's update16 Mar 2022, 14:50
Reviewer Update
It is a pity that I didn't take the staff name who couldn't assist. They can get training from Ms Maryke Buys
MetroFibre Networx
MetroFibre Networx's reply16 Mar 2022, 16:10
Official
Dear Lynette,

Thank you for bringing the matter to our attention.

We will ensure that it gets addressed to avoid this from happening again.

Kind Regards
MetroFibre