KM
Keenan M
1 reviews | Active since Jan 2026
13 Jan 2026, 17:13
***********
*********** organization,tried calling them for over 3 hours.Did not receive feedback on my account.Im truly disappointed with the service that i received.I definitely will be cancelling my account with them .
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Replies (2)KM
Keenan M's updateReviewer Update
13 Jan 2026, 17:15Very disappointing service !!!!
KM
Keenan M's update13 Jan 2026, 17:15
Reviewer Update
Very disappointing service !!!!
MetroFibre Networx's replyOfficial
13 Jan 2026, 17:21Thank you, Keenan, for reaching out and for bringing your concerns to our attention. We appreciate you taking the time to share your experience.
Your feedback regarding the difficulty in reaching us and the lack of feedback on your account has been noted. Thank you for your patience while we work to investigate and address your complaint. We will be in touch to provide further feedback and assist accordingly.
We appreciate your cooperation as we review this matter.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Your feedback regarding the difficulty in reaching us and the lack of feedback on your account has been noted. Thank you for your patience while we work to investigate and address your complaint. We will be in touch to provide further feedback and assist accordingly.
We appreciate your cooperation as we review this matter.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply13 Jan 2026, 17:21
Official
Thank you, Keenan, for reaching out and for bringing your concerns to our attention. We appreciate you taking the time to share your experience.
Your feedback regarding the difficulty in reaching us and the lack of feedback on your account has been noted. Thank you for your patience while we work to investigate and address your complaint. We will be in touch to provide further feedback and assist accordingly.
We appreciate your cooperation as we review this matter.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Your feedback regarding the difficulty in reaching us and the lack of feedback on your account has been noted. Thank you for your patience while we work to investigate and address your complaint. We will be in touch to provide further feedback and assist accordingly.
We appreciate your cooperation as we review this matter.
Best regards,
Marilize
MetroFibre Complaints & Escalations