MR
Michelle R
1 reviews | Active since Sept 2019
11 Sept 2019, 08:40
DREADFUL SERVICE
Can you give 0 stars?!?! We have been trying since the 26th of Aug to get a fibre installation done. It has just been unbelievable, we have been shunted from pillar to post. Afrihost delivered his router 3 days after he signed up but it is a bit pointless if you can't get the actual installation done. How many phone calls does it take?? We have to keep following up!! Sooo many unhappy customers if we read all the other reviews on Hellopeter.
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Replies (2)
MetroFibre Networx's replyOfficial
11 Sept 2019, 08:45Good day Michelle,
We are sorry to hear about the experience you are having. We shall look into it and be in contact shortly.
Kind regards
MetroFibre Team
We are sorry to hear about the experience you are having. We shall look into it and be in contact shortly.
Kind regards
MetroFibre Team
MetroFibre Networx's reply11 Sept 2019, 08:45
Official
Good day Michelle,
We are sorry to hear about the experience you are having. We shall look into it and be in contact shortly.
Kind regards
MetroFibre Team
We are sorry to hear about the experience you are having. We shall look into it and be in contact shortly.
Kind regards
MetroFibre Team
MetroFibre Networx's replyOfficial
11 Sept 2019, 12:43Good Afternoon Michelle,
Please email *** with your full name and contact details. We have escalated the matter to the Customer Service Manager.
Kind regards
MetroFibre Team
Please email *** with your full name and contact details. We have escalated the matter to the Customer Service Manager.
Kind regards
MetroFibre Team
MetroFibre Networx's reply11 Sept 2019, 12:43
Official
Good Afternoon Michelle,
Please email *** with your full name and contact details. We have escalated the matter to the Customer Service Manager.
Kind regards
MetroFibre Team
Please email *** with your full name and contact details. We have escalated the matter to the Customer Service Manager.
Kind regards
MetroFibre Team