LM
Lisa M
1 reviews | Active since Jun 2025
21 Jun 2025, 17:44
Don't sign up with these *****sters
Stay away from these *****sters, not only is their customer service poor, they will force you to pay stupid activation fee worth of 750 when you have moved to a new place, mind you they had already charged you when you first signed up. All they care about is money customer are ***s to them, why is it hard for them to negotiate the activation fee with the client? First of all the news will arrive to you after they are done reconnecting you!! Now tell me l, who is a fool here? This network is bull****, I will make sure I get everyone I made sign up with them to cancel ❌❌❌ I will teach these bus *****s a lesson. STAY AWAY FROM METRO FIBRE
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Replies (1)MetroFibre Networx's replyOfficial
21 Jun 2025, 18:31Dear Nelisa
Thank you for your feedback.
We understand your frustration and have requested our Finance Department to urgently review your account and provide clarity regarding your concern. They will respond to the matter directly via the ticket that has already been logged.
We appreciate your patience while the relevant team investigates and resolves this matter.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for your feedback.
We understand your frustration and have requested our Finance Department to urgently review your account and provide clarity regarding your concern. They will respond to the matter directly via the ticket that has already been logged.
We appreciate your patience while the relevant team investigates and resolves this matter.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply21 Jun 2025, 18:31
Official
Dear Nelisa
Thank you for your feedback.
We understand your frustration and have requested our Finance Department to urgently review your account and provide clarity regarding your concern. They will respond to the matter directly via the ticket that has already been logged.
We appreciate your patience while the relevant team investigates and resolves this matter.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for your feedback.
We understand your frustration and have requested our Finance Department to urgently review your account and provide clarity regarding your concern. They will respond to the matter directly via the ticket that has already been logged.
We appreciate your patience while the relevant team investigates and resolves this matter.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
