DR
Deshnee R
1 reviews | Active since Jun 2022
15 Jun 2022, 23:12
Don't sign up with MetroFibre...Worst network provider!
Its not even a full month that I I've signed up with metro fiber. Yet ever since its been installed I can't get a full week connection. Every week so far the internet gos off an for a couple of days .but expect full payment for such poor service.
Helpful (0)
Replies (2)0
Replies (2)
MetroFibre Networx's replyOfficial
16 Jun 2022, 07:10Good day Deshnee,
Kindly note that we are investigating the matter.
We will provide feedback.
Please expect a call from one of our agents.
Kind regards
MetroFibre
Kindly note that we are investigating the matter.
We will provide feedback.
Please expect a call from one of our agents.
Kind regards
MetroFibre
MetroFibre Networx's reply16 Jun 2022, 07:10
Official
Good day Deshnee,
Kindly note that we are investigating the matter.
We will provide feedback.
Please expect a call from one of our agents.
Kind regards
MetroFibre
Kindly note that we are investigating the matter.
We will provide feedback.
Please expect a call from one of our agents.
Kind regards
MetroFibre
MetroFibre Networx's replyOfficial
16 Jun 2022, 11:45Dear Shalen,
Thank you for taking my call earlier.
As discussed over the phone.
The reason you have been experiencing outages in your area is due to the damages to our fibre by the civil teams.
With the repairs to the infrastructure after the flooding, we have been experiencing fibre breaks as the civil team works on repairing the damages.
We sincerely apologise for the inconvenience caused and hope it does not happen again.
Kind regards
MetroFibre
Thank you for taking my call earlier.
As discussed over the phone.
The reason you have been experiencing outages in your area is due to the damages to our fibre by the civil teams.
With the repairs to the infrastructure after the flooding, we have been experiencing fibre breaks as the civil team works on repairing the damages.
We sincerely apologise for the inconvenience caused and hope it does not happen again.
Kind regards
MetroFibre
MetroFibre Networx's reply16 Jun 2022, 11:45
Official
Dear Shalen,
Thank you for taking my call earlier.
As discussed over the phone.
The reason you have been experiencing outages in your area is due to the damages to our fibre by the civil teams.
With the repairs to the infrastructure after the flooding, we have been experiencing fibre breaks as the civil team works on repairing the damages.
We sincerely apologise for the inconvenience caused and hope it does not happen again.
Kind regards
MetroFibre
Thank you for taking my call earlier.
As discussed over the phone.
The reason you have been experiencing outages in your area is due to the damages to our fibre by the civil teams.
With the repairs to the infrastructure after the flooding, we have been experiencing fibre breaks as the civil team works on repairing the damages.
We sincerely apologise for the inconvenience caused and hope it does not happen again.
Kind regards
MetroFibre