BC
Barend C
1 reviews | Active since Feb 2012
10 Apr 2019, 15:01
Do not use Metrofibre, you WILL regret it...
Be warned, do not use Metrofibre.
Do not use Metrofibre. Extremely unreliable. Metrofibre is both my infrastructure and ISP. Constant breaks in internet connection. Takes hours to fix. Break for 8 hours on 21 March. Off again last night, 9 April, for an hour. So far off 3 hours and counting, 10 April. Too unreliable too use for business purposes. Never any answer at their call centre, even during business hours.
Any potential clients, stay away!!!’n
Helpful (0)
Replies (2)0
Replies (2)
MetroFibre Networx's replyOfficial
10 Apr 2019, 15:14Good Afternoon Bennie,
We do apologise for the experience you have had and would like to assist you to resolve this as soon as possible.
Please expect a call from us shortly.
We value you as our customer and appreciate your continued support.
Kind regards,
The MetroFibre Team
We do apologise for the experience you have had and would like to assist you to resolve this as soon as possible.
Please expect a call from us shortly.
We value you as our customer and appreciate your continued support.
Kind regards,
The MetroFibre Team
MetroFibre Networx's reply10 Apr 2019, 15:14
Official
Good Afternoon Bennie,
We do apologise for the experience you have had and would like to assist you to resolve this as soon as possible.
Please expect a call from us shortly.
We value you as our customer and appreciate your continued support.
Kind regards,
The MetroFibre Team
We do apologise for the experience you have had and would like to assist you to resolve this as soon as possible.
Please expect a call from us shortly.
We value you as our customer and appreciate your continued support.
Kind regards,
The MetroFibre Team
BC
Barend C's updateReviewer Update
10 Apr 2019, 15:45Thank you for your prompt response once I complained on Hellopeter. Otherwise Metrofibre is unreachable. Break in connection is still going strong after 4 hours.
Unreliable provider!!!!
BC
Barend C's update10 Apr 2019, 15:45
Reviewer Update
Thank you for your prompt response once I complained on Hellopeter. Otherwise Metrofibre is unreachable. Break in connection is still going strong after 4 hours.
Unreliable provider!!!!