AB
Adesh B
1 reviews | Active since Aug 2019
13 Jul 2020, 10:15
Do Not USE Metrofibre Support is Shocking!!!
Absolutely shocking service from Metro Fibre. A few years ago when they wanted the business it was certainly top notch. I logged a call on the weekend and no one could provide me an ETA. Apparently they work only Monday to Friday. Today I called twice ,spending more than 20 minutes on the phone with the call centre . They cannot give me a ETA or whom the name of the subcontractor whom they are appointing ?
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Replies (2)
MetroFibre Networx's replyOfficial
13 Jul 2020, 10:31Good Morning Adesh
Thank you for your message. Kindly can you provide us with your full name and contact details, account number, and ticket number so that the problem can be escalated to the correct department?
Thank you,
The MetroFibre Team
Thank you for your message. Kindly can you provide us with your full name and contact details, account number, and ticket number so that the problem can be escalated to the correct department?
Thank you,
The MetroFibre Team
MetroFibre Networx's reply13 Jul 2020, 10:31
Official
Good Morning Adesh
Thank you for your message. Kindly can you provide us with your full name and contact details, account number, and ticket number so that the problem can be escalated to the correct department?
Thank you,
The MetroFibre Team
Thank you for your message. Kindly can you provide us with your full name and contact details, account number, and ticket number so that the problem can be escalated to the correct department?
Thank you,
The MetroFibre Team
AB
Adesh B's updateReviewer Update
13 Jul 2020, 11:37Call log 41651
AB
Adesh B's update13 Jul 2020, 11:37
Reviewer Update
Call log 41651