nL
nic L
1 reviews | Active since Nov 2011
14 Jun 2018, 09:36
do not use metrofibre as your fibre to home
your service is more shocking this week than last month. do you have a technical department ? it just rings and rings and rings, i usually have to get hold of a sales person to log a fault.... today someone picked up and told me to hold on, no hello nothing, just "hold on" after 5 minutes and i stopped holding and now typing this. as i have said this before on this forum and plenty other forums, complexes or new complexes must not go with this metrofibre, they do not have a support department. your internet will be more down than up. your speeds will be shocking, its all together a useless company and the service they provide is so poor its pathetic.
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Replies (1)MetroFibre Networx's replyOfficial
14 Nov 2018, 11:51Good Morning,
We would like to follow up if you are still experiencing connectivity issues with your fibre line?
If so, please email *** and include the account holders full name, physical address and technical support ticket numbers in order for us to investigate.
Kind regards
The MetroFibre Team
We would like to follow up if you are still experiencing connectivity issues with your fibre line?
If so, please email *** and include the account holders full name, physical address and technical support ticket numbers in order for us to investigate.
Kind regards
The MetroFibre Team
MetroFibre Networx's reply14 Nov 2018, 11:51
Official
Good Morning,
We would like to follow up if you are still experiencing connectivity issues with your fibre line?
If so, please email *** and include the account holders full name, physical address and technical support ticket numbers in order for us to investigate.
Kind regards
The MetroFibre Team
We would like to follow up if you are still experiencing connectivity issues with your fibre line?
If so, please email *** and include the account holders full name, physical address and technical support ticket numbers in order for us to investigate.
Kind regards
The MetroFibre Team
