CV
Charles V

1 reviews | Active since Feb 2013

13 Jun 2019, 08:23

Do not touch Metrofibre

My fibre connection with Metrofibre went down for the 3rd time now in less than 5 months. I was told that it will take 3 to 4 working days, so if it goes down on a Wednesday you can only expect it to come on the following Wednesday or even Thursday if you are lucky. Metrofibre is 10 times worst than Eskom and Telkom put together Eskom goes down 4 hours Telkom used to go down and within a few hours they would have you up and running, even after hours. Metrofibre, we are looking at weeks, as they DO NOT work over weekends

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply13 Jun 2019, 08:47
Official
Good day Charles,

Thank you for your message. We will give you call shortly to assist you as soon as possible.

We are very sorry to hear about your experience and we shall do everything in our ability to assist you and resolve your issue.

Thank you for your patience. 

Kindly expect a call from us shortly.

Kind regards,
MetroFibre Team