RM
Rijako M
1 reviews | Active since Jul 2009
12 Oct 2020, 13:23
Distruction caused by Metrofibre
Metrofibre dug trenches in our whole neighbourhood. They assured us that once completed all services would be as before. Their excavation team severed an electrical line and that resulted in our street being without power for more than a day. This also caused smoke coming from my prepaid meter in the street. This occured on the 1st of October. Since the 1st of October I have been in contact with Metrofibre and they spin story after story when the prepaid box will be replaced. 12 days later and I still have no ETA on repairs. The other problem is the R1500 prepaid power voucher that I cannot load since Metrofibre blew up my prepaid box. How are they going to reimburse that voucher?
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MetroFibre Networx's replyOfficial
12 Oct 2020, 13:49Good Day Rijako,
I trust you are well? Kindly can you send us your full names and contact details as well as Residential address so that we can escalate this to the correct department?
Thank you,
The MetroFibre Team
I trust you are well? Kindly can you send us your full names and contact details as well as Residential address so that we can escalate this to the correct department?
Thank you,
The MetroFibre Team
MetroFibre Networx's reply12 Oct 2020, 13:49
Official
Good Day Rijako,
I trust you are well? Kindly can you send us your full names and contact details as well as Residential address so that we can escalate this to the correct department?
Thank you,
The MetroFibre Team
I trust you are well? Kindly can you send us your full names and contact details as well as Residential address so that we can escalate this to the correct department?
Thank you,
The MetroFibre Team