Dismal network, dismal service

Words can't even begin to describe my frustration with this SP. For the better half of 3 months we have had intermittent network at besta and been completely in the dark at worst and worst off it is definitely on the tier two/infrastructure side. Numerous members in my complex have lodged tickets (myself included) and we are left without responses and vague timelines. Days later I'm still waiting for a technician to come fix my fibre line. Honestly the network is akin to Rain. We are still liable to pay for a full month of service when we've only had network for half the month each month.

It's absolutely unacceptable to hold us hostage in this way, we are liable to our employers and clients without any recourse. We are forced to spend hundreds of rands on mobile data to try meet our commitments.

I am definitely appealing to the body corporate to look into changing providers. I am enough!