Disgusting Sevice!

Never ever bother with these people. Ive had no internet for 11 Days. They have costed me over 1500r in mobile data. They do maintenance and suddenly my line stops working. This goes on for a week after the maintenance i dont have a working line.

Then i hear that they need to reprovision my fibre box. That takes 2 days and they say they cant reach my box. Then another 3 days to get a technician over. Technician comes and replaces my fibre box and leaves and tells me it will be reprovisioned in 30 minutes. I wait 2 days and nothing. When i call them the technician says they cant reach my fibre box for the second time even tho its brand new. They dare tell me my fibre box was OFF so they will try again in 24 hours. This happend 4 Times. I log a call for a new technician to come back and this is another 3 days im waiting and nothing. When i call them they are saying my fibre box is off . How dumb do they think i am that my fibre box is off.

Stop trying to provision my fibre box ITS NOT THE PROBLEM. You messed my line during the maintenance and no one is helping me. I even suspended my Afrihost account as metrofibre is never ever going to get someone on site here. We need other providers in the Sunninghill area. I am going to make the switch to LTE and spend more just to not have to deal with this any longer