BS
Brendan S
1 reviews | Active since Nov 2020
21 Nov 2020, 12:48
Disgusting Service - METROFIBRE NETWORX
My SP is RSAWEB and I pay them for a service. They tell me I cannot get service which I pay for because METROFIBRE NETWORX is either "DOWN" or "DEGRADED". You have been broken since Monday. I have had 6 days without service apparently because of you! I hear that your "Engineers" are "looking into it". Are you clueless at your own game? How does it take 6 days and you cant even see the fault? I have NEVER experienced this incompetence - EVER! Third world service at its worst!
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MetroFibre Networx's replyOfficial
23 Nov 2020, 08:25Good morning Brendan,
Thank you for your message. Kindly can you send us your full names, contact details. residential address, RSAWeb Account Number as well as your ticket number so we can escalate this problem to the correct department.
Thank you,
The MetroFibre Team
Thank you for your message. Kindly can you send us your full names, contact details. residential address, RSAWeb Account Number as well as your ticket number so we can escalate this problem to the correct department.
Thank you,
The MetroFibre Team
MetroFibre Networx's reply23 Nov 2020, 08:25
Official
Good morning Brendan,
Thank you for your message. Kindly can you send us your full names, contact details. residential address, RSAWeb Account Number as well as your ticket number so we can escalate this problem to the correct department.
Thank you,
The MetroFibre Team
Thank you for your message. Kindly can you send us your full names, contact details. residential address, RSAWeb Account Number as well as your ticket number so we can escalate this problem to the correct department.
Thank you,
The MetroFibre Team