JP
Jan P

1 reviews | Active since Mar 2009

29 Jun 2021, 20:42

Disgusting Service

They installed my fibre and promised me to activate my service within a hour. I spend a R1000 on calls and time without any success. They dropped the calls 4 times and never returned my calls. Be careful for this company. I will cancel my non existing services with immediate effect.

0
Replies (2)
MetroFibre Networx
MetroFibre Networx's reply29 Jun 2021, 21:04
Official
Good evening Jan,

Thank you for your message.
Kindly send us your full names, contact number, residential address, ISP account number and ticket number so that we can escalate this problem to the correct department.

Thank you,
The MetroFibre Team
MetroFibre Networx
MetroFibre Networx's reply04 Nov 2021, 14:07
Official
Good day,

We trust you are well.

We do apologise for all the inconvenience caused.

Kindly contact us should you experience any connection issues..

Kind Regards
MetroFibre