NK
Nakita K
1 reviews | Active since Jan 2023
26 Jan 2023, 12:39
DISGUSTING CUSTOMER SERVICE AND INTERNET SERVICES
MOST DISGUSTING AND DISSAPOINTING SERVICE I HAVE EVER RECIEVED!!!!!! I have been reporting that my internet line is terrible for the last week with absolutely no help what-so-ever!! I have been calling, emailing and doing so much effort on my side just to be told to constantly send a speed test, they will rebooting our rooter or reprovisioning it, clearly none of the above works but that all they seem to know how to do!! I have requested a technician numerous times to come out and see what the issue can be and I just get ignore!! yet, we are expected to pay the full amount monthly for a service we are not even receiving!!!! WORST INTERNET PROVIDER OUT THERE!!!!!!!
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Replies (2)0
Replies (2)
MetroFibre Networx's replyOfficial
26 Jan 2023, 14:16Dear Nakita
Thank you so much for taking the time to answer my call,
I will definitely keep you posted as to when the technician will be attending.
I send my sincere apologies for all the back and forth.
Have a great day.
Kind Regards
MetroFibre
Shannen
Thank you so much for taking the time to answer my call,
I will definitely keep you posted as to when the technician will be attending.
I send my sincere apologies for all the back and forth.
Have a great day.
Kind Regards
MetroFibre
Shannen
MetroFibre Networx's reply26 Jan 2023, 14:16
Official
Dear Nakita
Thank you so much for taking the time to answer my call,
I will definitely keep you posted as to when the technician will be attending.
I send my sincere apologies for all the back and forth.
Have a great day.
Kind Regards
MetroFibre
Shannen
Thank you so much for taking the time to answer my call,
I will definitely keep you posted as to when the technician will be attending.
I send my sincere apologies for all the back and forth.
Have a great day.
Kind Regards
MetroFibre
Shannen
MetroFibre Networx's replyOfficial
27 Jan 2023, 15:27Good Afternoon Nakita
I trust you are well,
Please kindly be advised that I did try to contact you, but you were not available at the time.
I can confirm that a technician did assist this morning.
Please can you confirm if all has been resolved on your end.
Kind Regards
MetroFibre
Shannen
I trust you are well,
Please kindly be advised that I did try to contact you, but you were not available at the time.
I can confirm that a technician did assist this morning.
Please can you confirm if all has been resolved on your end.
Kind Regards
MetroFibre
Shannen
MetroFibre Networx's reply27 Jan 2023, 15:27
Official
Good Afternoon Nakita
I trust you are well,
Please kindly be advised that I did try to contact you, but you were not available at the time.
I can confirm that a technician did assist this morning.
Please can you confirm if all has been resolved on your end.
Kind Regards
MetroFibre
Shannen
I trust you are well,
Please kindly be advised that I did try to contact you, but you were not available at the time.
I can confirm that a technician did assist this morning.
Please can you confirm if all has been resolved on your end.
Kind Regards
MetroFibre
Shannen