DISGUSTING business ethics.

Item: MetroFibre Networx
Rating: 1
Author: Keith van der Merwe

Initially I got amazing service. Installation booked shortly after placing an order etc.

Installation was done on Friday at 9am. Was told activation is 2-24hrs.

It's now Sunday at 6:30pm.

Still nothing.

I have communicated via call, email, WhatsApp and Facebook. All asked me for the same **** which they have got. Then I have been told it's going to activations and will be live soon.

Yet here I sit, like an asshole, still nothing and no assistance.

DISGUSTING METRO FIBRE!!!! How do you stay in business if all your staff does is LIE to customers?????

Helpful (0)

Replies (2)

KvdM

Keith van der Merwe's updateReviewer Update

29 May 2023, 13:17

You sent out a tech claiming there is an issue on the line.

Techs find no issue. Claims it's the office and just leave after getting up close and personal with my show car...

No feedback, no response. Nothing...

*** is actually going on??????????

Is this the only platform to get a ****** response on?

Pathetic!!!!

KvdM

Keith van der Merwe's update29 May 2023, 13:17

Reviewer Update

MetroFibre Networx's replyOfficial

30 May 2023, 09:00

Good day, Keith,

We trust you are well.

Kindly note that your fibre services were activated yesterday afternoon and you are now connected.

Please do not hesitate to contact us for further assistance.

Kind regards,
Nthabi

MetroFibre Networx's reply30 May 2023, 09:00

Official